THE SHORT ANSWER
THE CHECKLIST
| Ask for | Why it matters | A vague answer sounds like |
|---|---|---|
| System name and series | Test data and sash limits belong to a named series | 'Heavy section', 'premium profile' |
| Technical sheet for that series | Shows sash size, sash load and glass range | 'Our standard design' |
| Test values with the standard named | Air, water and wind figures mean little without ASTM or EN named | 'Fully tested' |
| Thermal break or non-insulated | One series name can mean two products | No version suffix on the quote |
| Profile drawing with wall thickness in mm | Lets you compare sections; we found no Indian minimum to quote | 'Thick aluminium' |
| Finish class and certificate for your colour | Coating approvals are specific to the coater and colour | 'Marine grade', 'long-life coating' |
| Glass build-up | For example 6+12+6, with toughened or laminated panes marked | 'Double glass' |
| Hardware brand, material and load rating | Rollers and locks usually wear before the frame | 'Branded fittings' |
| Gasket material, and whether it is replaceable | Seals age faster than frames | 'Rubber beading' |
| Drainage detail | Weep holes and sill falls decide monsoon performance | 'No leakage, guaranteed' |
| Who measures, fabricates and installs | Fit and sealing are part of performance | 'Our team will handle it' |
| After-sales contact and written warranty terms | Cover differs by component and by firm | 'Lifetime warranty', said aloud |
Sources: AluK India product, partner and buyer-mistakes pages; GreenSpec windows durability guide (UK); IS 2553 (Part 1):2018 for safety glass. EN and ASTM labels are not Indian certification.
RED FLAGS
FAQ